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FAQs
Does ZuroSleep offer free shipping?
Yes, ZuroSleep offers completely free shipping on all ZuroSleep products. We ship to United Kingdom, and Ireland.
Do I need to assemble the mattress?
No assembly needed. Our mattress comes compressed in a box—just unroll it and let it expand naturally.
Is there a smell when opening?
A slight "new product" scent is normal when unboxing the mattress, especially since it’s vacuum-sealed for delivery. Rest assured, and usually fades within 24–48 hours in a well-ventilated room. so there's no cause for concern—just allow it some time to air out.
Will it work with my existing bed frame or base?
Our mattress is compatible with most standard bed frames, including slatted bases, box springs, platform beds, and adjustable bases. As long as your base is flat and provides support, it will work perfectly with our mattress.
Is it soft or firm?
We've crafted our mattress with a medium-firm feel: soft enough to gently contour to your body, yet firm enough to provide essential back support. It strikes the ideal balance between comfort and support, offering the sensation of sleeping on a cloud, with the necessary structure to keep your body aligned.